Refund policy

At Novyraa, we want you to love your purchase!
If your item arrives damaged, defective, or not as described, please contact us within 7 days of delivery, and we’ll gladly offer a replacement or refund.

Because we partner with international suppliers, returns for other reasons (like size or preference) are not accepted at this time.

To request a refund or replacement:
Email: support@novyraa.store
Include your order number and a photo of the item.